Troubleshooting and FAQ.
The things people ask most, and what to try.
Mnemi did not hear me
Check that Mnemi may use the microphone in the iOS Settings app. A recording your iPhone could not make out is kept under Settings, Heard on this iPhone. Choose Let AI write it out, or delete it.
A capture was filed wrong
Open it and tap Fix the words, or open the to-do and change its drawer. Moving a drawer to the right cabinet helps Mnemi file better next time.
My capture did not send
When Mnemi cannot be reached, the capture is saved on your phone and reaches Mnemi as soon as it can. If a send fails for another reason, your words stay in the box to send again. Settings, Sync brings the phone up to date.
I am not getting reminders
Check that notifications are on for Mnemi in the iOS Settings app. Then check Settings, When Mnemi may speak, since Mnemi waits outside those hours, and that Pause Mnemi's AI is off.
My calendar events are missing
Open Settings, What is on my Today and turn on the calendars you want. Birthday and subscribed calendars start off.
The coach could not answer a private note
Private notes are answered only on your phone. If your iPhone does not have Apple Intelligence, the coach keeps the note and sends it nowhere, and says so.
Does Mnemi work without the internet?
You can capture offline. What you capture is saved on your phone and reaches Mnemi once you are back online.
Can I use Mnemi on Android?
Not yet. Mnemi is on iPhone and Apple Watch, and your account is also on the web.